Frequently Asked Questions
Is Casino Days legal in India? +
Yes, Casino Days is a fully licensed and regulated offshore online casino. We
operate legally and accept players from India, adhering to international iGaming laws.
How do I register an account? +
Click the "Sign Up" button, enter your email, password, and mobile number, and
follow the simple on-screen instructions.
Can I play in Indian Rupees (INR)? +
Absolutely. We fully support INR for all deposits, gameplay, and withdrawals.
How long do withdrawals take? +
We aim to process withdrawals within 24 hours. E-wallets and crypto are often
faster.
Is my money safe? +
Yes. We use segregated accounts for player funds and employ banking-grade
encryption.
Is my money safe at Casino Days? +
Yes. We use segregated accounts for player funds and employ banking-grade
encryption to protect your financial transactions.
Can I play on my mobile? +
Yes, our website is fully optimized for mobile browsers on both Android and iOS
devices. No app download is required.
Do you offer a Welcome Bonus? +
Yes, we offer a generous Welcome Bonus for new players. Check our Promotions
page for the latest offer details.
Are the games fair? +
Yes. All our games use certified Random Number Generators (RNG) and are provided
by licensed developers.
Can I play for free? +
Many of our slot games offer a "Fun Mode" or "Demo Mode" where you can play with
virtual credits to try the game before betting real money.
How do I verify my account? +
You can verify your account by uploading proof of identity (Aadhaar, Passport,
etc.) and proof of address in the "My Account" section.
What happens if I forget my password? +
Click "Log In" then "Forgot Password". We will send you an email with a link to
reset your password.
Do you have customer support? +
Yes, our Customer Support team is available 24/7 via Live Chat and email to
assist you.
Can I set deposit limits? +
Yes, you can set deposit limits in your account settings to manage your spending
responsibly.
What are Crash Games? +
Crash games like Aviator are fast-paced games where you bet on a multiplier and
must cash out before it "crashes."
Do you have Live Casino games? +
Yes, we have a huge selection of Live Casino games including Blackjack,
Roulette, Baccarat, Teen Patti, and Andar Bahar with real dealers.
Can I use Paytm or UPI? +
Yes, we support Paytm, PhonePe, GPay, and other UPI apps for both deposits and
withdrawals.
Is there a loyalty program? +
Yes, active players can enjoy VIP benefits including cashback, dedicated
support, and exclusive bonuses.
Why was my deposit rejected? +
This can happen due to bank restrictions or incorrect details. Try a different
method or contact support for help.
Can I have multiple accounts? +
No, players are allowed only one account per person. Multiple accounts may lead
to suspension.
Is my personal information private? +
Yes, we adhere to strict data protection policies and never share your data with
unauthorized third parties.
How do I claim a bonus? +
Bonuses can be claimed in the "Rewards" section of your account or selected
during the deposit process.
What is a wagering requirement? +
This is the number of times you must play through a bonus amount before you can
withdraw winnings derived from it.
Can I play from any country? +
Casino Days is available in many countries, but some restrictions apply. Please
check our Terms & Conditions.
How do I close my account? +
If you wish to close your account, please contact our Customer Support team via
Live Chat or email.
